Can I use IT Support Perth on an ad-hoc or pay-as-you-go basis?

Yes. If a monthly managed plan isn't right for you, you can buy a block of prepaid support hours up front. We then draw down from that balance as we do the work, rather than invoicing you for each individual job — so the admin stays simple and you always know how many hours you have left.

Who ad-hoc support suits

• Very small businesses that only need occasional help.
• Businesses with capable internal IT who just need specialist backup now and then.
• Anyone who wants a trusted Perth provider on standby without a monthly commitment.

How prepaid hours work in practice

You buy a block of hours, we deduct time as we complete work for you, and we let you know when the balance is running low so you can top up. There's no per-job invoicing while you have hours available, which keeps things tidy for both sides. See how prepaid support hours work for the detail.

An honest word on value

Ad-hoc support is genuinely useful, but it's worth being straight about the trade-off: it's reactive by nature. You call when something's already broken, rather than us proactively preventing problems, monitoring your systems and keeping security current in the background. For most businesses of 10 or more staff, a managed plan works out better value and far less stressful, because prevented problems cost nothing. We'll give you an honest recommendation on which fits — call (08) 9325 1196.