How much should a small business budget for IT support in Perth?

The honest answer is that most Perth SMBs pay a predictable per-user, per-month fee for fully managed IT — typically in the range of roughly $90–$180 per user per month, depending on the level of security and support included. That single figure covers monitoring, helpdesk, security and management, so there are no surprise bills for everyday support.

What drives where you land in that range

• Security level — basic hygiene sits at the lower end; advanced protection, compliance and staff training move you up.
• Complexity — servers, multiple sites and specialist software need more management than a simple cloud-only setup.
• Support expectations — after-hours cover and faster response targets add to the base.

What sits on top of the managed fee

• Software licences — such as Microsoft 365, charged per user.
• Projects and hardware — new laptops, a cloud migration, an office move — quoted separately and clearly.

A useful way to think about the budget

Rather than fixating on the hourly rate, budget for IT as a small, steady percentage of revenue — a running cost that keeps the business secure and productive, not an emergency expense you dread. Businesses that under-invest here almost always pay more in the long run through downtime, breaches and lost productivity.

We scope to what your business actually needs — not a one-size-fits-all rate — and quote clearly after a free assessment, so there are no surprises. For indicative ranges, see our Perth MSP pricing guide, or call (08) 9325 1196.