Do you offer co-managed IT alongside our internal team?

Yes. Co-managed IT means we work alongside your existing in-house IT person or team, adding capacity and depth rather than replacing them. It's an increasingly popular model for businesses that have internal IT but need more than one person can realistically deliver.

The problem co-managed IT solves

Internal IT people are often stretched thin. One person simply can't cover everything, be on call 24/7, take annual leave, and be a genuine specialist in every area — security, cloud, networking, backups, strategy. That's not a criticism of them; it's the reality of a single hire carrying a whole business's technology.

Where we slot in

• Security — bringing specialist cybersecurity depth and Essential Eight uplift.
• After-hours and holiday cover — so your systems are protected when your person is off.
• Projects — cloud migrations, rollouts and upgrades that would otherwise stall.
• Specialist skills and a second opinion on tricky problems.
• Overflow capacity at busy times, so the helpdesk doesn't fall behind.

Your team stays in charge

Co-managed IT is a partnership, not a takeover. Your internal team keeps ownership of the day-to-day and the business relationships; we add the specialist depth, the extra hands and the cover behind them, so nothing falls through the cracks and no one burns out. It's offered as part of our higher service tiers, and we'll tailor exactly which areas we take on. To design the right split, call (08) 9325 1196.