Remote IT Support

Our focus is to provide the best service and support to customers. We do this by providing in workshop, on site and remote support. But why Remote support? With Remote support we can provide a service almost identical to an on site visit at a fraction of the cost and in a fraction of the time. No sitting around waiting for the technician to arrive.

We service small and medium businesses up to and beyond 100 users. Remote support lets us monitor and offer support for users without a travel time. We are working on a problem remotely within minutes, instead of hours.

We remotely manage user terminals, Windows and Linux based servers and BYO style devices (tablets, phones etc.) all from our Perth workshop.

Backed by the leading remote support software available our service is fast and easy to get started. We can organise remote work via a quick phone call, an email or you can even drop in for a quick chat and discuss a time and date when you want work to be done.

No hidden charges for starting a connection or hidden fees for the work done. We offer a great rate for non-contract work and include the remote work in our service contracts.

Our Expertise

Over the last 20 years we have built up a vast amount of knowledge and experience working on all kinds of computers, laptops, tablets, phones and anything else you can think of. We have done work for private home users, small and medium businesses, government and even schools.

We offer our services to a wide range of services from Virus Cleanup to installing and setting up printers/software. We can help sort out your problems, safely, remotely and quickly.

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Key features

We provide a large number of services via our Remote Support system. Below is a quick list for you to glance over.

  • 100% Secure, Safe and Under your control
  • Prices given up front. No hidden fees or additional software purchases
  • Anti-Virus friendly. No need to turn off security
  • See everything we are doing. No hiding screens or blocking out windows
  • Hardware installation and set up remotely